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Contact PawBoost Customer Service

PawBoost Phone Numbers and Emails

Customer Service Number:

  • (707) 701-3436
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PawBoost Emails:

Customer Service
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PawBoost Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • PawBoost Customer Service is rated at 4.5 out of 5. Consumers who contact the company are mostly satisfied. More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call PawBoost is (707) 701-3436.

  • The average hold time is more than 30 min. The longest wait times are on Thursday and Friday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as PawBoost may ask you for the following information to identify you as a customer: nothing.

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How to Contact PawBoost?

Most Popular Number:

(707) 701-3436
Total calls: 244 Issues resolved: 3 Last call: Mar 1, 2026

PawBoost customer service phone number is 707 701 3436. This is the official line of the company, which serves to manage the communication with reporters and clients, update the information about lost animals, complain about scammers and solve other types of related problems. This PawBoost phone number you can use to check the status of the issue and receive news and recommendations.

PawBoost email is help@pawboost.com. The email address allows you to send the formal letter to the PawBoost customer service. Create the request, complaint or report and send it to the specialists. The topic of the request can be different. The customer care department considers messages in 5-9 days. The support specialists do not proceed with the reports on lost animals. To reach the other departments of the company, use the PawBoost address 414 Fayetteville St. Raleigh, North Carolina, 27601, United States. The company’s live chat is not available on the platform.

Open the PawBoost app or website to complete the login procedure. On the main page, you will review the icon Login. Press it to start the process. The PawBoost login demands to indicate the email address and password. Click the Login icon to complete the process. After that, you can report the lost pet on the website without additional authorizations.

The PawBoost contact team governs the Facebook and Instagram accounts of the company. You can find the links to the profiles on the platform of the PawBoost. The support team does not assist with the social media accounts. You can subscribe and follow the pages to receive news and updates on time.

PissedConsumer Club

Contact Information

PawBoost Website:

PawBoost Help Center:

Corporate Office Address:

PawBoost
414 Fayetteville St.
Raleigh, North Carolina 27601
United States

PawBoost Customer Service Reviews

4.5 / 5
Great
Johnna T Kbt
Billed me incorrectly

I just disputed this today so I havent heard anything yet. I also called my credit card company.

Apple and I got them to dispute the charges. Id still like a response from you. I did cancel my subscription. I was overwhelmed with grief so maybe I didnt fill out the donation I sent correctly.

I just wanted to send a one time payment for the $99.99.

I didnt wanna get Charge that every week. I cant believe anybody would do that anyways I hope I still hear back from you.

Angelo P Kib
Panic while Dog was Lost
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I signed up for PawBoost in an anxious state when my dog was lost. I thought I was only paying $40 to get them to post my dog as missing, but it ended up being double that and I automatically got charged again after he had been found.

I was at home with a broken neck after a car accident and didnt post him as found right away as o needed to figure out how to do so.
PawBoost was empathetic to my message and immediately refunded me the charges. A+ for understanding and a quick resolution of the issue.

How Good is PawBoost's Customer Service?

Pam R Uik
Pam R Uik
Feels Disappointed | Sep 09, 2025

PawBoost isn’t a good communication. They won’t contact the finder of my animal.

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Tabria Twf
Tabria Twf
Feels Disappointed | Apr 16, 2025

awful

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Teriana Qvr
Teriana Qvr
Feels Disappointed | Aug 07, 2023

Didn’t get through

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Daphane Ffa
Daphane Ffa
Feels Disappointed | Jun 27, 2023

Again- I was trying to contact PASBOOST about a lost cat- couldn’t somehow

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Arjen Mmj
Arjen Mmj
Feels Disappointed | Oct 03, 2022

I have not got my dog back yet and a person posted they was a finder with no way to contact them

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Summary of PawBoost Customer Service Calls

614 TOTAL
CALLS
01:06 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PawBoost?

Request for Information Question:

  • “Lost dog/contact finder”
  • “Help with vet bill for an emotional support dog”
  • “Trying to contact a lady who is holding onto a dog that belongs to somebody”

Payments and Charges Question:

  • “Over charged”
  • “Dispute charges”
  • “You charge my account”

Account Question:

  • “Because my lost dog's listed on your account and I can't seem to get to it”
  • “I put in a password but your system keeps asking for one! I redid it but still didn’t accept it!”
  • “Account issue”

Activation/ Cancellation Question:

  • “To cancel service”
  • “I need to cancel my renewal it’s going to make my card go negative”
  • “Cancel subscription”

Return/ Replace Question:

  • “Need to correct lost dog poster”
  • “Lost dog found but has not been returned to me”
  • “Somebody found my friend's dog and they're not wanting to return it they're trying to look for a foster I've left her a message on Facebook and she's not replied back”

Product/ Service Question:

  • “Want to make sure that info I put into your system has been accepted”
  • “Typo error”
  • “File a complaint”

Website/ Application Question:

  • “My dog was found by someone who posted on the app but I am having trouble contacting them”
  • “They are stealing my do . I check your site again yesterday and found my dog I sent the finder an email with a complete discuption of my dog and pictures never heard back so today 6 9 2025 I sent several emails and again got no response . Except from”
  • “My dog has been lost for three days and was pictured on your website”

Refund Question:

  • “Refund”
  • “Refund I was charged after my dog was located”
  • “FRAUD REFUND”

Shipping and Delivery Question:

  • “They have wrong address for me”
  • “I am a parrot rescue and have a bird that is listed lost on your page. I have reached out to contact owner and have not gotten any response. Do you have a way to contact them? It is Chip the cockatiel list in Avalon park in Orlando Florida”
  • “Why hasn’t my order been shipped”

Staff Question:

  • “Services not rendered”

Other Question:

  • “Person making a false claim to a cat”
  • “My lost cat was found”
  • “Posting”

Compare PawBoost Customer Service To

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